Cancellation Policy

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Sangam Dresses reserves the right to cancel all past, pending, and future orders without any liability. Sangam Dresses also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of Product on website. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.


 

Cancellation of Bulk Orders

Sangam Dresses may cancel any orders that classify as 'Bulk Order' under certain criteria at any stage of the product delivery. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, and any additional criteria as defined by Sangam Dresses:

  • Products ordered are not for self-consumption but for commercial resale
  • Multiple orders placed for same Product at the same address, depending on the product category
  • Bulk quantity of the same Product ordered
  • Invalid address given in order details
  • Any malpractice used to place the order


 

Order Amendment Policy: Customer Initiated Amendments

  • Sangam Dresses believes in making every effort to accommodate changes. However, we are unable to accept any order amendments once it begins processing.
  • The customer is required to contact Sangam Dresses customer support team via phone ­­­­­­­­____________ or mail us at ­­­­­­­­­­________________ for cancellation.
  • Sangam Dresses’ customer service team would initiate the cancellation requests on behalf of the customer.
  • Please note full-order cancellations shall only be accepted, wherein none of the product lines are processed in our warehouse.
  • Line cancellation for the entire line is allowed only if the specific order line has not been processed in our warehouse.
  • If the cancellation request is successful as per above conditions, Sangam Dresses would cancel the order or entire line(s) as the case may be and refund the same to you as per Sangam Dresses’ refund policy.


 

Order Amendment Policy: Sangam Dresses Initiated Amendments

During the order processing stage, there is a possibility that the product quantities required to fulfill an order are not entirely available, for reasons such as any damage caused to the physical product at the warehouse, product not traceable, etc.

Therefore, Sangam Dresses reserves the right to refuse or cancel orders in case of stock unavailability. Our customer service team would initiate the communication to you, explaining the reason for such cancellation and initiate a refund to you as per the Sangam Dresses' refund policy.

 

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